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We offer exclusive private transportation between several cities, hotels, residences and the cruise terminals at the Port of Miami. Our focus is delivering a reliable, comfortable, personalized and safe experience for travelers boarding a cruise or returning home.
Count on modern vehicles, experienced bilingual chauffeurs and organized service to make your trip to the Port of Miami simple and stress-free.
What’s included in the Port of Miami transfer
Full service for your trip
On-time pickup at Miami Beach, hotels or cruise terminals
Experienced drivers, bilingual in Spanish and English
Full luggage assistance
Gas and standard tolls included
Exclusive use of the vehicle, no sharing with other passengers
Complimentary wait time
International flights: 2 hours after landing
Domestic flights: 1 hour after landing
Hotel pickups: 15 minutes after the scheduled time
Port of Miami: 60 minutes after the scheduled time
Items not included
Driver tip, optional
Food and beverages
Parking fees
Route detours
Third-party services
Multiple pickup points, since each booking includes one location
Booking, payment & terms
Booking requirements
Service is valid only for the booked date
The full fare is paid at booking, whatever the pickup area
Day of service: the fare is already paid in full at booking
Accepted payment methods
Credit or debit card or Apple Pay, through the secure checkout on the site or a Stripe payment link, with a 4% fee
Additional services
SUV night surcharge for 1–5 passengers: +$20 USD per trip outside 7:00 AM to 9:00 PM
VAN night surcharge for 6–14 passengers: +10% of the trip price outside 7:00 AM to 9:00 PM
Cancellation policy
Full refund: cancellations made 24 hours or more in advance
Explore Miami before or after your cruise
Hourly tour from the Port of Miami
Arrived early or have free time before departure? Take advantage of our private, flexible hourly tours from the Port of Miami.
Visit Little Havana, Wynwood, South Beach, Downtown, Coral Gables, Coconut Grove and Brickell
Shop at Dolphin Mall or Lincoln Road Mall
Discover museums, sports arenas and city landmarks
Count on secure luggage storage during the tour
Enjoy personalized experiences in luxury vehicles
Why book with us?
What sets our service apart
Personalized service, like traveling with friends
Punctual, experienced and friendly chauffeurs
Spotless, comfortable and climate-controlled vehicles
Some vehicles include Wi-Fi and USB ports
Quick communication and top-quality customer support
Frequently Asked Questions
We answer the most common questions we receive from travelers.
📅 Do I need to book in advance?
We recommend booking at least 24 hours in advance, and online bookings need at least 12 hours’ notice. For holidays and busier weekends, please book ahead to ensure better availability.
🌎 Can I book from outside the United States?
Yes, we accept bookings from anywhere in the world. We accept international payments and keep travelers updated via WhatsApp and email.
⏳ Can I request a last-minute ride?
No. We only work with reservations made in advance: online bookings need at least 12 hours’ notice. For anything sooner, message us on WhatsApp and we will check availability — same-day service is subject to availability and is not guaranteed.
🔐 How do I pay for my booking?
You pay the full fare when you book, by card or Apple Pay through the secure checkout on the site, or a Stripe payment link we send on WhatsApp. The same applies to every pickup area and to hourly chauffeur bookings.
💵 Can I pay in cash on arrival?
No. The full fare is paid in advance by card or Apple Pay, through the secure checkout on the site or a Stripe payment link we send on WhatsApp; online payments carry a 4% processing fee.
🚗 Do you only offer airport pickup?
No. In addition to the airport, we also serve hotels, ports, train stations, restaurants, and private addresses.
🚖 What vehicle types and capacities do you offer?
We work with a black SUV for up to 5 passengers, a van for 6 to 9 passengers and a larger van for 10 to 14.
🎉 Can I book transportation for weddings or special events?
Yes. We serve weddings, corporate conferences, VIP events, and other special occasions — as a direct ride to the venue, or with the chauffeur staying with you for the whole celebration on our hourly service (5-hour minimum). Contact us with the date, head count and schedule and we will set it up.
📶 Do you offer Wi-Fi on board or device chargers?
Some vehicles in our fleet are equipped with Wi-Fi and USB ports. Let us know in advance if this is essential, and we’ll book a vehicle that meets your needs.
👥 Will the ride be shared with other passengers?
No. We only work with private transfers. The vehicle is reserved exclusively for you and your party, with no shared seating.
✈️ What happens if my flight is early, delayed, or canceled?
No problem. We track your flight in real time and adjust the pickup time when needed, at no extra charge.
🔁 And if my flight arrives early, is delayed, or canceled?
Send us the updated information as soon as possible, and we’ll adjust your booking while monitoring the new flight status.
📍 Do you offer meet-and-greet at the airport?
We primarily work with curbside pickup. Just send a message with your exit gate and the driver will arrive in a few minutes — usually faster than the traditional sign-holding service.
If you prefer the driver to wait inside the terminal with a sign bearing your name, add the Meet & Greet for US$ 40 when you book — available for airport pickups only.
🚘 How will I recognize my pickup driver?
The day before your trip, we’ll send you a message with the driver’s name, vehicle model, and license plate, along with detailed instructions for curbside pickup.
📞 What do I do if I can't reach my driver?
Don’t worry. We’ll send you a message as soon as your flight lands. If we don’t receive a quick reply, the driver will automatically head to the international arrivals hall. Wait there and we’ll find you.
⏱ How long does the driver wait after my arrival?
For domestic flights, we offer up to 60 minutes of wait time after arrival.
For international flights, the courtesy time is up to 120 minutes.
For hotel pickups, there’s a 15-minute grace period.
For port pickups, we wait up to 60 minutes past the agreed time.
⏳ What happens when a passenger takes more than two hours to leave the airport?
Two hours is the free wait for international flights. When your free waiting time ends, extra waiting is not automatic: your driver may text you an offer to keep waiting, but is not required to. If the offer is sent, the driver waits up to 10 minutes for your reply; if you don’t accept in that time, the driver may leave. If no offer is sent, the driver may leave once your free waiting time is over.
👜 Does the driver help with luggage?
Yes. Our drivers help load and unload your bags.
📦 Do you accept extra or oversized baggage?
The standard allowance includes one large suitcase and one carry-on per person.
Traveling with larger or additional items — extra suitcases, musical instruments, mobility equipment, or strollers? Contact us in advance so we can arrange the necessary space. An additional fee may apply.
🐾 Can I bring my dog or cat in the vehicle?
We’re sorry — pets are not accepted on any of our services. Certified service animals are welcome: please tell us in advance and we’ll assign a van for the ride.
🥤 Can I eat or drink during the ride?
We ask that you don’t eat during the trip. Only water in sealed bottles is allowed on board.
🚧 Can we make a quick stop during the ride?
One stop of up to 30 minutes is included.
🕒 Can I change my pickup time after booking?
Yes. The pickup time and other details (an extra passenger) can be changed until 24 hours before the ride, depending on availability. Within 24 hours of the ride there are no changes and no refunds — message us on WhatsApp and we’ll see what we can do. The travel date itself is fixed once booked.
💲 Are there additional charges beyond the quoted price?
No hidden fees: the quoted price includes the driver, fuel and tolls. Only optional extras add to it — the night-hours fee shown in your quote before you book, the optional Meet & Greet at Miami International Airport and the 4% processing fee on card payments made through the payment link. Driver gratuity is optional and at your discretion; it’s always welcome.
❌ What is your cancellation policy?
You get a full refund if you cancel more than 24 hours before your scheduled pickup. Within 24 hours of the ride, the booking is non-refundable.
Note: any refund claim — including a driver no-show or another service issue — must reach us within 30 days of your scheduled pickup. Requests made more than a month after the ride date are no longer eligible for review or refund.
Passengers are picked up at the terminals listed below
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246 Reviews
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Maximiliano Castro
Family Traveller
Viajando con los chicos, la reserva tomó cinco minutos. nos confirmaron por mensaje la noche anterior. Sin observaciones.
August 23, 2026
James Harris
Solo Traveller
Couldn’t have asked for better. skipped the rideshare gamble and glad I did, honistly they confirmed by message the night before.
July 29, 2026
Antonella Alvarez
Group Traveller
Quick drop-off. Quiet ride. Booked easy.
July 22, 2026
Gabriel Solís
Couple Traveller
Mejor imposible. todo el equipaje cupo sin problema, lo mejor incluso con tráfico la ruta tuvo sentido.
July 6, 2026
Juliana Maria Salvador Holanda
Group Traveller
Bem profissional: conduziu com cuidado e atenção, trajeto sem estresse e sem imprevistos, não sabia qual transporte escolher, acertei.