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From $600 per vehicle: a private, one-way ride from Hollywood to Universal Helios Grand Hotel, a Loews Hotel in a chauffeured SUV or van.
The fare is locked per vehicle for the one-way trip, and it already covers the tolls, the fuel and the driver’s time.
The driver is at your door in Hollywood at the time you chose, with the vehicle reserved for your group alone. Bags are handled for you, the courtesy wait at the pickup is 15 minutes, and the trip runs straight to the resort with no detours you did not ask for.
Universal Helios Grand Hotel, a Loews Hotel is the flagship property of the Epic Universe complex in Orlando, the third theme park at Universal Orlando Resort, which opened on April 16, 2025. It carries the Loews name and hospitality style, paired with an address that sits right against the action rather than a shuttle ride away from it. For travelers whose whole trip is built around the newest park, this is the hotel that puts the gate within reach.
What sets the property apart is where it stands. The building rises immediately beside the Epic Universe entrance, so the walk from the lobby to the park is short and direct, with easy reach across the wider Universal Orlando Resort as well. That location means a morning can begin at the gates with barely any travel after you wake, which is exactly what a family or group planning early park days tends to want.
Around the hotel you find the immersive themed lands, restaurants, and entertainment that give the Universal resort district its character. When our driver pulls up, the drop is right at the door, and your bags come out with you. There is no rental counter to visit, no parking deck to circle, and no queue to join before your day starts. You step out of the vehicle and walk into the resort, with the park, the dining, and the themed streets waiting a short distance ahead. From the first morning, the hotel does the work of keeping Epic Universe close.
The trip starts at your own door in Hollywood. Tell us the pickup time, or give us the arrival time you want at the hotel and we count backward from it, and your chauffeur comes to the address you booked rather than a curbside meeting point. Every checked bag and carry-on goes into the vehicle, loaded and unloaded for you, so nobody wrestles luggage at either end. One dedicated driver stays with you the whole way north, with nobody swapping seats and nobody sharing the ride.
Away from peak hours the drive runs about 3.5 hours, though holiday weekends, rush-hour traffic near the metro areas, and big park-event days can add time. A short optional stop for a restroom or a snack is easy midway; say the word and the flat per-vehicle rate still holds. Because your driver runs this corridor often, the departure time is set against real conditions, and you arrive at the Universal Helios Grand Hotel entrance ready for the day.
One vehicle, one party, one fixed price: nobody else boards, the route runs straight to the door, and the driver handles the bags at both ends. It is the simplest way to start or end a trip without lines, apps or surprises.
Reserve with a 50% deposit; hand the balance to the driver on the day by cash or card. Fares are quoted per vehicle, one way, with tolls and fuel included.
Late is fine: the SUV night fee is $20 in Miami-Dade and Broward and $50 outside them for pickups between 9 PM and 7 AM. A stop on the route runs $45 per 30 minutes, and the first child seat or booster is included, with each additional one at $20.
Black SUV for up to 5 passengers, van for 6 to 9, van for 10 to 14: the choice is made from your passenger and luggage numbers so nobody rides squeezed.
Up to 12 hours before pickup you can change passengers, luggage or extras. Dates are locked at booking and do not move.
Questions or ready to reserve? WhatsApp wa.me/17866828748 or call 786-682-8748 and we take it from there.
Reserving a few days ahead is ideal, and in peak season (holidays, spring break, big cruise weekends) a week or more keeps your first-choice vehicle available. Requests inside 24 hours are welcome but depend on availability, and those bookings are non-refundable once confirmed.
We run on reservations rather than on-demand pickups. A same-day request may still work if a driver is free: message us on WhatsApp with the pickup time and we will confirm quickly. Keep in mind that a ride booked within 24 hours of pickup cannot be refunded.
No. A 50% deposit holds the vehicle when you book online, and the other half goes to your driver on the day of the ride, in cash or by card. If you prefer to settle everything at once, choose Pay in full at checkout.
Yes. After the deposit, the remaining half is paid directly to your driver when the ride is done, cash or card, whichever you prefer. There is nothing else to pay unless you added an extra service.
Cancellations are free up to 24 hours before the pickup. Inside that 24-hour window the ride is non-refundable, and no-shows are treated the same way. Booking details such as an extra passenger or a child seat can still be updated until 12 hours before pickup.
The pickup time and other details can be adjusted until 12 hours before the ride, subject to driver availability; write to us as soon as your plans change. The travel date itself is fixed once booked, so double-check it before you confirm.
Payments run through Stripe over an encrypted checkout; we never see your card number. Card payments carry a 3% processing fee that is shown before you pay. Zelle is also accepted for the deposit with no fee: ask us on WhatsApp.
Not at all. Travelers reserve from all over the world, international cards are accepted at checkout, and we answer on WhatsApp and email in English, Spanish and Portuguese.
Yes. Give us the flight number when you book and your driver tracks it in real time, so the pickup follows the actual landing rather than the scheduled one, at no extra cost.
Message us the moment you know. We reschedule around the new arrival whenever a driver is available; because that counts as a change to the booking, the cancellation terms above still apply if the ride cannot be rebooked.
At MIA your driver meets you at the arrivals level at the curb, and that greeting is included in the fare. If you would rather be met inside the terminal with a name sign, add the Meet & Greet for $40 when you book. At the cruise port the curbside greeting is always included.
You receive the meeting instructions in advance, and the driver contacts you the day before the ride to confirm every detail. On landing, head to the agreed curb; connect to the airport Wi-Fi and message us on WhatsApp if anything is unclear.
The day before the ride we send the driver’s name and phone number, and the vehicle details you need to spot the car. Vehicle photos on the site show the category booked; the exact model can vary.
Call or WhatsApp us at +1 (786) 682-8748 and we connect you right away. The pickup is always coordinated at the confirmed spot, and the courtesy waiting time keeps running from your landing or your scheduled pickup.
At the airport we wait up to 60 minutes after landing on domestic flights and up to 2 hours on international arrivals; at hotels, homes and the cruise port the courtesy wait is 15 minutes. Beyond that, waiting is billed like an extra stop, $45 per 30 minutes.
The distance and the usual driving time for this exact route are listed on this page. Real timing depends on traffic and the hour, which is why the driver plans the pickup around your actual landing or ship arrival rather than a fixed clock time.
Yes. Your driver loads and unloads every bag at the curb. Drivers do not go inside the hotel or terminal to collect luggage, so have it with you at the meeting point.
Each passenger can bring one large suitcase plus one carry-on. The black SUV carries up to 5 passengers as long as passengers plus large suitcases total 10 or fewer; larger groups or extra bags move to a van. Surfboards, bikes or many extra cases need a custom setup, so tell us before booking.
Yes. Add them when you book: a child seat for babies and toddlers up to about 3 years, or a booster for ages 3 to 5. The first seat or booster is included with your booking, each additional one is $20, and they are fitted before the driver leaves for the pickup.
Planned stops are fine when you add them at booking, priced at $45 per 30 minutes with a 30-minute minimum, then $1.50 per extra minute. Unplanned detours on the day are not part of the fare.
Never. Every transfer is private: the vehicle carries only your group, door to door, with no other pickups and no waiting for strangers.
A black SUV for up to 5 passengers, a van for 6 to 9 and a larger van for 10 to 14. The fare table on this page shows the price for each. For groups above 14 we arrange several vehicles or a minibus on a custom quote.
No. We pick up and drop off at Miami International Airport, PortMiami and the other cruise terminals, hotels, private homes, offices and event venues across South Florida and beyond.
Yes. Wedding parties, corporate groups and private events get a tailored quote with the right mix of vehicles; message us with the date, head count and schedule.
Between 9 PM and 7 AM the black SUV adds a night fee of $20 inside Miami-Dade and Broward and $50 farther out. The fee is shown in the quote before you book, and daytime rides carry no surcharge.
The fare shown is for the exact route named on this page. For a different pickup or drop-off address, use the ride search on this site: it prices the real road distance instantly and lets you book on the spot.
The fare includes the driver, fuel and tolls, with no hidden fees. Only optional items add to it: the 3% card fee, the Meet & Greet at MIA, child seats, extra stops or the night fee, each shown in the quote before you pay. Tipping is at your discretion.
Reservé esto para ir de Hollywood hasta Universal Helios Grand Hotel, a Loews Hotel sin alquilar nada, y no pudo ser más fácil. El conductor fue seguro y constante al volante, así que pude relajarme de verdad. Viajando por mi cuenta, me sentí en buenas manos desde mi puerta en Hollywood hasta Universal Helios Grand Hotel, a Loews Hotel.
No tenía ganas de manejar tanto por mi cuenta, así que reservé una SUV privada de Hollywood a Universal Helios Grand Hotel, a Loews Hotel y dejé que otro se ocupara de la carretera. El conductor cargó cada maleta para que no tuviera que cargar nada. Me recogieron sin un solo retraso en Hollywood, sin cambios de último momento.
We were visiting grandparents in Hollywood before the resort part of the trip, and a private van to Universal Helios Grand Hotel, a Loews Hotel made the switch painless. The fare was fixed and agreed when we booked — nothing added at the end, which for a long trip like this we really appreciated.
With the little ones, pre-booking a door-to-door ride from Hollywood up to Universal Helios Grand Hotel, a Loews Hotel meant no rental to sort out. We got a text the night before confirming the pickup time in Hollywood, and the car was there when we walked out — nothing to chase. The car was roomy enough for everything, a relief in the Florida heat.
First time doing the run from Hollywood to Universal Helios Grand Hotel, a Loews Hotel on my own, and having a private driver took all the stress out of it. The driver was bilingual, which made the ride nicer.
