From $605 per vehicle: a private, one-way ride from West Palm Beach to Universal Helios Grand Hotel, a Loews Hotel in a chauffeured SUV or van.
Pricing is by vehicle, not by seat: a solo traveler and a full car pay the same flat one-way rate.
The meeting point is simple: the entrance of your hotel or the front door of your home in West Palm Beach. The driver helps with the suitcases, settles everyone in, and takes the direct route north to the resort. A 15-minute courtesy wait is included at the pickup address.
Universal Helios Grand Hotel, a Loews Hotel, is part of the Loews family of hotels at Universal Orlando, and it sits right where the theme-park action begins. Rather than parking on the far edge of a resort, this property stands beside the Epic Universe entrance, so the walk from your room to the gate is a short one. For a family building a trip around Universal Orlando, that placement is the whole point — the hotel and the entrance share the same ground.
The property puts you in the Universal Orlando area of Orlando, the heart of Central Florida’s theme-park corridor. When your private ride pulls up, you step out already at the doorstep of Epic Universe, ready to walk straight in without a second transfer or a long internal shuttle across the resort. That proximity turns an early park morning into a simple matter of stepping outside, which matters most on the days you want to be at the gate as it opens.
On arrival, your chauffeur brings you directly to the hotel entrance and unloads the bags where you need them, not at some distant lot. Because it is a Loews hotel woven into the Universal Orlando experience, everything is oriented toward the parks and the people heading into them. You arrive as a guest rather than a visitor still working out how to reach the gate — the entrance is right there, and your day at Epic Universe starts the moment the doors open.
Your ride begins at the West Palm Beach address you provide — a hotel, a home, or wherever you happen to be in South Florida. At the time you set, your chauffeur is already waiting at the door, loads your luggage into the vehicle, and pulls away once your group is settled. There is no meeting point to find and no separate leg to arrange; the same driver and the same vehicle carry you the entire way to the hotel.
From there the route runs up I-95 to Florida’s Turnpike and then onto I-4 for the final approach into the Universal Orlando area. The full trip covers about 165 miles and takes roughly 2.6 hours door to door under normal conditions, though a busy weekend or a large park event can add time on the road. Your driver follows traffic in real time and delivers you straight to the hotel entrance, bags and all.
The car waits for you, not the other way around. Your group travels together with the luggage in the same vehicle, the fare is known before the ride, and the driver takes the direct route to the destination.
Booking takes a 50% deposit; the other half goes to the driver when the ride is done, by cash or card. There are no seat fees and no add-ons unless you request them.
Yes, outside 7 AM to 9 PM the SUV adds $20 inside Miami-Dade or Broward and $50 beyond those counties. One child seat or booster is included and each additional one is $20, and stops on the way cost $45 per 30 minutes.
Up to five people ride in the SUV; larger parties move to a 6-to-9 or 10-to-14 passenger van so everyone and every bag travels together in one vehicle.
Send any change to the party or extras at least 12 hours before the pickup. The booked date is final.
To book, WhatsApp wa.me/17866828748 or call 786-682-8748. Share the date, the number of travelers and bags, and we lock in the driver.
Reserving a few days ahead is ideal, and in peak season (holidays, spring break, big cruise weekends) a week or more keeps your first-choice vehicle available. Requests inside 24 hours are welcome but depend on availability, and those bookings are non-refundable once confirmed.
We run on reservations rather than on-demand pickups. A same-day request may still work if a driver is free: message us on WhatsApp with the pickup time and we will confirm quickly. Keep in mind that a ride booked within 24 hours of pickup cannot be refunded.
No. A 50% deposit holds the vehicle when you book online, and the other half goes to your driver on the day of the ride, in cash or by card. If you prefer to settle everything at once, choose Pay in full at checkout.
Yes. After the deposit, the remaining half is paid directly to your driver when the ride is done, cash or card, whichever you prefer. There is nothing else to pay unless you added an extra service.
Cancellations are free up to 24 hours before the pickup. Inside that 24-hour window the ride is non-refundable, and no-shows are treated the same way. Booking details such as an extra passenger or a child seat can still be updated until 12 hours before pickup.
The pickup time and other details can be adjusted until 12 hours before the ride, subject to driver availability; write to us as soon as your plans change. The travel date itself is fixed once booked, so double-check it before you confirm.
Payments run through Stripe over an encrypted checkout; we never see your card number. Card payments carry a 3% processing fee that is shown before you pay. Zelle is also accepted for the deposit with no fee: ask us on WhatsApp.
Not at all. Travelers reserve from all over the world, international cards are accepted at checkout, and we answer on WhatsApp and email in English, Spanish and Portuguese.
Yes. Give us the flight number when you book and your driver tracks it in real time, so the pickup follows the actual landing rather than the scheduled one, at no extra cost.
Message us the moment you know. We reschedule around the new arrival whenever a driver is available; because that counts as a change to the booking, the cancellation terms above still apply if the ride cannot be rebooked.
At MIA your driver meets you at the arrivals level at the curb, and that greeting is included in the fare. If you would rather be met inside the terminal with a name sign, add the Meet & Greet for $40 when you book. At the cruise port the curbside greeting is always included.
You receive the meeting instructions in advance, and the driver contacts you the day before the ride to confirm every detail. On landing, head to the agreed curb; connect to the airport Wi-Fi and message us on WhatsApp if anything is unclear.
The day before the ride we send the driver’s name and phone number, and the vehicle details you need to spot the car. Vehicle photos on the site show the category booked; the exact model can vary.
Call or WhatsApp us at +1 (786) 682-8748 and we connect you right away. The pickup is always coordinated at the confirmed spot, and the courtesy waiting time keeps running from your landing or your scheduled pickup.
At the airport we wait up to 60 minutes after landing on domestic flights and up to 2 hours on international arrivals; at hotels, homes and the cruise port the courtesy wait is 15 minutes. Beyond that, waiting is billed like an extra stop, $45 per 30 minutes.
The distance and the usual driving time for this exact route are listed on this page. Real timing depends on traffic and the hour, which is why the driver plans the pickup around your actual landing or ship arrival rather than a fixed clock time.
Yes. Your driver loads and unloads every bag at the curb. Drivers do not go inside the hotel or terminal to collect luggage, so have it with you at the meeting point.
Each passenger can bring one large suitcase plus one carry-on. The black SUV carries up to 5 passengers as long as passengers plus large suitcases total 10 or fewer; larger groups or extra bags move to a van. Surfboards, bikes or many extra cases need a custom setup, so tell us before booking.
Yes. Add them when you book: a child seat for babies and toddlers up to about 3 years, or a booster for ages 3 to 5. The first seat or booster is included with your booking, each additional one is $20, and they are fitted before the driver leaves for the pickup.
Planned stops are fine when you add them at booking, priced at $45 per 30 minutes with a 30-minute minimum, then $1.50 per extra minute. Unplanned detours on the day are not part of the fare.
Never. Every transfer is private: the vehicle carries only your group, door to door, with no other pickups and no waiting for strangers.
A black SUV for up to 5 passengers, a van for 6 to 9 and a larger van for 10 to 14. The fare table on this page shows the price for each. For groups above 14 we arrange several vehicles or a minibus on a custom quote.
No. We pick up and drop off at Miami International Airport, PortMiami and the other cruise terminals, hotels, private homes, offices and event venues across South Florida and beyond.
Yes. Wedding parties, corporate groups and private events get a tailored quote with the right mix of vehicles; message us with the date, head count and schedule.
Between 9 PM and 7 AM the black SUV adds a night fee of $20 inside Miami-Dade and Broward and $50 farther out. The fee is shown in the quote before you book, and daytime rides carry no surcharge.
The fare shown is for the exact route named on this page. For a different pickup or drop-off address, use the ride search on this site: it prices the real road distance instantly and lets you book on the spot.
The fare includes the driver, fuel and tolls, with no hidden fees. Only optional items add to it: the 3% card fee, the Meet & Greet at MIA, child seats, extra stops or the night fee, each shown in the quote before you pay. Tipping is at your discretion.
Moving all of us and the bags from West Palm Beach to Universal Helios Grand Hotel, a Loews Hotel is usually a headache — one pre-booked van made it effortless. The driver was easy to talk to in either language, which put our parents at ease.
My partner and I were not about to do the Turnpike ourselves, so we arranged a private ride from West Palm Beach straight to Universal Helios Grand Hotel, a Loews Hotel. We set an early pickup so we could make the most of the first day, and the driver was there before we were even ready.
There were five of us going from West Palm Beach to Universal Helios Grand Hotel, a Loews Hotel, and one private van was the obvious move. The driver was clearly experienced on this run, exactly what you want for a long drive. The drive from West Palm Beach to Universal Helios Grand Hotel, a Loews Hotel was easy the whole way, and we got there ready for the parks.
There were eight of us going from West Palm Beach to Universal Helios Grand Hotel, a Loews Hotel, and one private van was way simpler than three cars.
Con los pequeños, coordinar un viaje puerta a puerta de West Palm Beach a Universal Helios Grand Hotel, a Loews Hotel significó cero estrés el día grande. Los niños durmieron casi todo el camino, y llegar directo a Universal Helios Grand Hotel, a Loews Hotel sin alquiler, mapa y berrinche fue perfecto. Recibimos un mensaje la noche anterior confirmando la hora en West Palm Beach, y el auto estaba justo afuera — nada que perseguir.