From $100 per vehicle: a private, one-way ride from Port of Miami to citizenM hotels in a chauffeured SUV or van.
These are fixed one-way fares for the whole car or van, tolls and fuel included, so the total is known before anyone gets in.
Book with the ship’s name and the date, and the driver handles the rest at PortMiami: waiting at the correct terminal, helping with the suitcases, and leaving the port without a queue. The curbside meet-and-greet costs nothing extra; the inside name-sign welcome adds $20.
citizenM hotels sits in Downtown Miami, roughly one mile by road from the Port of Miami cruise terminals. That puts your room within easy reach of the water and the blocks that fill in between Biscayne Boulevard and Biscayne Bay, so you land ashore and settle in without a long haul across the city.
Step outside and the neighborhood is right there. Bayside Marketplace and Bayfront Park sit close by, the Perez Art Museum Miami and Museum Park anchor the green space near the bay, and the Kaseya Center rounds out the downtown core. It is the kind of address where guests off a morning ship often fold a museum stop or a walk along the marina into the same day they check in.
The hotel side of things — amenities, luggage holds, and early check-in — is handled on citizenM’s own official page. What matters for your ride is that the door sits a short, direct hop from the pier, with everything downtown clustered around it.
After you disembark, your chauffeur is staged at the terminal, tracking your ship’s actual arrival rather than a guessed clock. Pickup is coordinated by message as you walk off, your bags go into the vehicle, and the group rides together — no shared seats, no extra stops.
From the pier it is about a one-mile run along Port Boulevard, usually eight to ten minutes to the citizenM entrance, depending on the hour. Weekend mornings are the port’s busiest stretch, so the timing is built around your walk-off and the driver holds a wait window for slow gangways. You are dropped at the door with your luggage carried to the curb beside you.
One vehicle, one party, one fixed price: nobody else boards, the route runs straight to the door, and the driver handles the bags at both ends. It is the simplest way to start or end a trip without lines, apps or surprises.
No. A 50% deposit secures the booking and the remaining half is paid to the driver on the day, cash or card. Nothing else is charged unless you add an extra service.
The regular window is 7 AM to 9 PM; night pickups in the SUV add $20 in Miami-Dade and Broward and $50 elsewhere. A child seat is $15 on request, and any added stop is $45 per 30 minutes.
The SUV seats up to 5 with their luggage; the 6-9 and 10-14 passenger vans keep bigger groups together. Send the head count and bag count and the vehicle is matched to them.
Edits to the booking, like adding a passenger or a seat, are accepted until 12 hours before the ride. Moving the date is not possible after booking.
Questions or ready to reserve? WhatsApp wa.me/17866828748 or call 786-682-8748 and we take it from there.
Reserving a few days ahead is ideal, and in peak season (holidays, spring break, big cruise weekends) a week or more keeps your first-choice vehicle available. Requests inside 24 hours are welcome but depend on availability, and those bookings are non-refundable once confirmed.
We run on reservations rather than on-demand pickups. A same-day request may still work if a driver is free: message us on WhatsApp with the pickup time and we will confirm quickly. Keep in mind that a ride booked within 24 hours of pickup cannot be refunded.
No. A 50% deposit holds the vehicle when you book online, and the other half goes to your driver on the day of the ride, in cash or by card. If you prefer to settle everything at once, choose Pay in full at checkout.
Yes. After the deposit, the remaining half is paid directly to your driver when the ride is done, cash or card, whichever you prefer. There is nothing else to pay unless you added an extra service.
Cancellations are free up to 24 hours before the pickup. Inside that 24-hour window the ride is non-refundable, and no-shows are treated the same way. Booking details such as an extra passenger or a child seat can still be updated until 12 hours before pickup.
The pickup time and other details can be adjusted until 12 hours before the ride, subject to driver availability; write to us as soon as your plans change. The travel date itself is fixed once booked, so double-check it before you confirm.
Payments run through Stripe over an encrypted checkout; we never see your card number. Card payments carry a 3% processing fee that is shown before you pay. Zelle is also accepted for the deposit with no fee: ask us on WhatsApp.
Not at all. Travelers reserve from all over the world, international cards are accepted at checkout, and we answer on WhatsApp and email in English, Spanish and Portuguese.
Yes. Give us the flight number when you book and your driver tracks it in real time, so the pickup follows the actual landing rather than the scheduled one, at no extra cost.
Message us the moment you know. We reschedule around the new arrival whenever a driver is available; because that counts as a change to the booking, the cancellation terms above still apply if the ride cannot be rebooked.
Your driver meets you at the MIA arrivals level at the curb, and that meet-and-greet is included in the fare. If you would rather be greeted inside the terminal with a name sign, add the name-sign welcome for $20 when you book.
You receive the meeting instructions in advance, and the driver contacts you the day before the ride to confirm every detail. On landing, head to the agreed curb; connect to the airport Wi-Fi and message us on WhatsApp if anything is unclear.
The day before the ride we send the driver’s name and phone number, and the vehicle details you need to spot the car. Vehicle photos on the site show the category booked; the exact model can vary.
Call or WhatsApp us at +1 (786) 682-8748 and we connect you right away. The pickup is always coordinated at the confirmed spot, and the courtesy waiting time keeps running from your landing or your scheduled pickup.
At the airport we wait up to 60 minutes after landing on domestic flights and up to 2 hours on international arrivals; at hotels, homes and the cruise port the courtesy wait is 15 minutes. Beyond that, waiting is billed like an extra stop, $45 per 30 minutes.
The distance and the usual driving time for this exact route are listed on this page. Real timing depends on traffic and the hour, which is why the driver plans the pickup around your actual landing or ship arrival rather than a fixed clock time.
Yes. Your driver loads and unloads every bag at the curb. Drivers do not go inside the hotel or terminal to collect luggage, so have it with you at the meeting point.
Each passenger can bring one large suitcase plus one carry-on. The black SUV carries up to 5 passengers as long as passengers plus large suitcases total 10 or fewer; larger groups or extra bags move to a van. Surfboards, bikes or many extra cases need a custom setup, so tell us before booking.
Yes. Add them when you book: a child seat for babies and toddlers up to about 3 years, or a booster for ages 3 to 5. Each seat is $20 and is fitted before the driver leaves for the pickup.
Planned stops are fine when you add them at booking, priced at $45 per 30 minutes with a 30-minute minimum, then $1.50 per extra minute. Unplanned detours on the day are not part of the fare.
Never. Every transfer is private: the vehicle carries only your group, door to door, with no other pickups and no waiting for strangers.
A black SUV for up to 5 passengers, a van for 6 to 9 and a larger van for 10 to 14. The fare table on this page shows the price for each. For groups above 14 we arrange several vehicles or a minibus on a custom quote.
No. We pick up and drop off at Miami International Airport, PortMiami and the other cruise terminals, hotels, private homes, offices and event venues across South Florida and beyond.
Yes. Wedding parties, corporate groups and private events get a tailored quote with the right mix of vehicles; message us with the date, head count and schedule.
Between 9 PM and 7 AM the black SUV adds a night fee of $20 inside Miami-Dade and Broward and $50 farther out. The fee is shown in the quote before you book, and daytime rides carry no surcharge.
The fare shown is for the exact route named on this page. For a different pickup or drop-off address, use the ride search on this site: it prices the real road distance instantly and lets you book on the spot.
The fare includes the driver, fuel and tolls, with no hidden fees. Only optional items add to it: the 3% card fee, a name-sign welcome, child seats, extra stops or the night fee, each shown in the quote before you pay. Tipping is at your discretion.
My husband and I weren’t up for the chaos outside the terminal, so we booked a private ride to citizenM hotels before we even sailed. An easy, relaxed handoff for the two of us — off the ship and into citizenM hotels with nothing left to sort out.
Bajando por la pasarela sin compañía, lo último que quería era hacer fila para un taxi en el puerto, así que tenía un auto privado esperando para ir a citizenM hotels. Había un cartel con mi nombre en la acera, así que ubiqué al conductor al instante. Sin caos en el puerto — caminé de la terminal a un auto que ya estaba ahí.
Viaje fácil, tarifa fija, cero complicación de la terminal a citizenM hotels. Lo reservaría de nuevo.
Sacar a todos del barco y hasta citizenM hotels suele ser un dolor de cabeza, pero una van privada reservada le quitó todo el estrés. La noche anterior recibimos un mensaje con el nombre del conductor y la placa, así que no quedaba nada por resolver al salir.
My husband and I had a great sailing and followed it with a private car waiting right at the terminal to take us to citizenM hotels — no fuss at the port. An easy, low-key handoff for the two of us — off the ship and into citizenM hotels with nothing left to sort out. The night before, we got a message with the driver’s name and license plate, so there was no wondering which car was the right one on the way out.