A private transfer to or from Port of Miami and the Ritz-Carlton Hotel takes about 10 to 30 minutes in a chauffeured black SUV or climate-controlled van, at a flat rate from $80 per vehicle. The fare is locked at booking with no surge for traffic, and a bilingual driver takes your party straight from the cruise terminal to the hotel door.
The rate depends only on which vehicle your group needs — one price covers everyone aboard, set when you book.
The most reliable way is a pre-booked private vehicle that meets you the moment you clear the terminal. After your ship docks at PortMiami, your driver waits curbside at your assigned cruise terminal and walks your group to the vehicle — request a name sign over WhatsApp ahead of time and it will be ready at the exit. Choose the black SUV for up to five travelers or a van for larger groups, with plenty of room for cruise luggage stowed for you. From there it is a single door-to-door run to the Ritz-Carlton entrance, with no transfers and no waiting on other riders. To book, send your ship name, terminal, and arrival date through WhatsApp or the website, and the pickup is confirmed in writing before you sail.
Our service is built around the realities of cruise travel: one private vehicle reserved for your party and no one else. The fare is locked when you book, so the number on screen is the number you pay — no peak surge, no demand pricing, no change if the highway slows. A bilingual driver who speaks English plus Spanish or Portuguese handles the route, useful when you are juggling a tight re-boarding window or a family in tow. You reach the driver and dispatch directly over WhatsApp, so a change of plan gets answered by a person, not a queue. Everything is geared to passengers stepping off a ship with a schedule to keep — a calm, coordinated pickup rather than a scramble at the curb.
Families benefit most from a reserved private vehicle. There is no rideshare line with tired kids and stacked luggage, and no fare change if plans shift on the day. One driver handles the whole door-to-door run, and with a fixed pickup time and a single point of contact on WhatsApp, a tight re-boarding window stays manageable from ship to hotel and back.
The drive runs about 10 minutes off-peak and stretches toward 30 minutes when traffic is heavy. The gap comes down to timing: a mid-morning departure on light roads sits at the short end, while a late-afternoon run or a busy disembarkation morning pushes longer. PortMiami feeds onto the mainland through the Port of Miami Tunnel, which keeps port traffic separate from downtown streets and smooths the start of the trip. Your driver watches conditions on the day and picks the cleanest route, but because the fare is set in advance, a longer drive never costs you more.
Yes, a little. When three or more ships dock the same morning, the roads around PortMiami clog for an hour or two and the ride leans toward the longer end of its window. Booking an earlier slot or allowing some buffer keeps you comfortable, and the minutes added by traffic never change the price you agreed to.
Every option is private and reserved for your group alone — pick by headcount, and the right vehicle is assigned for you:
Yes. Every vehicle is sized for travelers arriving with cruise luggage, and the driver loads and stows the bags for you. Choose the tier that matches your headcount and there is room for what comes with it. If your group is carrying an unusually large haul, note it when booking so the right van is assigned.
The Ritz-Carlton is a luxury hotel brand known for polished service, refined rooms, and a calm sense of arrival after a long day at sea. Stepping off the ship and into the lobby, you trade the bustle of the terminal for a valet greeting and an unhurried check-in. You can read more on the Ritz-Carlton Hotels Overview, and browse the brand’s signature bedding and bath line through the Ritz-Carlton Home Collection. The surrounding area blends waterfront views, upscale dining, and easy access back to the port for your next sailing.
If the Ritz-Carlton is fully booked, the wider area offers plenty of stays. Many cruise travelers look at the Brickell area for high-rise comfort, the streets near South Beach for nightlife, or the quieter waterfront pockets closer to the bay. Each sits within an easy private transfer of PortMiami, so your driver can reach any of them on the same flat structure.
Within a short ride you will find palm-lined beaches, designer shopping, and a strong dining scene running from Cuban classics to oceanfront fine dining. Museums, marinas, and waterfront promenades fill an afternoon before embarkation, and many guests time a leisurely lunch near the water before heading to the ship. Your driver can advise on timing so you reach the terminal unhurried.
The flat rate is genuinely all-in for the ride itself. Tolls, SunPass charges, and fuel are built into the price, so nothing is added at the end of the trip. Onboard WiFi runs from a mobile hotspot in the vehicle, handy for posting photos or pulling up your hotel reservation on the way. The driver and dispatch stay reachable on WhatsApp throughout the trip. Beyond the drive itself, a few extras depend on what your group needs, which the sections below spell out clearly so there is nothing to guess at when the driver arrives.
Small pets travel with advance notice on WhatsApp, carried in a pet carrier. For families, the first child seat is free for a child under five; any additional child seat carries a small extra fee confirmed when you book. Mention both the pet and any seats while reserving so the vehicle is set up before you arrive at the terminal.
The rate covers the point-to-point drive and the inclusions above. Anything beyond that — a gratuity for the driver, extra child seats past the first, or a pickup outside daytime hours — sits outside the base fare. Each of these is optional or confirmed in advance, so there are no surprise line items waiting for you at drop-off.
Payment runs through Venmo, Zelle, or a secure link sent over WhatsApp or the website. You lock the booking with a 50% deposit up front, then settle the remaining 50% directly with the driver on the day of the trip. There is no cash-only requirement and no hidden processing step — the secure link handles cards if that is easier for your group, and the deposit holds your vehicle and pickup window the moment it clears.
A round trip is simply double the one-way price: your arrival pickup from PortMiami and your return to the ship are both reserved under one booking. The same vehicle class and driver arrangement apply each way, and you still pay half at booking and half on the day. Reserving both legs at once locks your return slot before sailings fill up.
The price is per vehicle, not per person — your whole group rides for the one flat figure shown in the pricing list above. A couple and a family of five in the same SUV pay the same. You only move up a tier when your headcount needs a larger van, never because more people climb aboard.
Your driver waits curbside at your assigned PortMiami terminal as you exit, holding a name sign if you requested one over WhatsApp. You will not hunt through a rideshare lot or cross the garage searching for a car. Send your terminal and ship name ahead of time so the driver is positioned at the correct exit when you walk off.
Yes — disembarkation day is exactly when most pickups happen. Reserve the arrival date and your terminal, and the driver is curbside as you clear customs. Mornings can be busy when several ships empty at once, so an earlier confirmed slot keeps your transfer smooth and your onward plans on schedule.
Yes — pickups run outside the 7:00 AM to 9:00 PM daytime window too. A modest surcharge applies for trips before or after those hours, detailed in the next section, but the service itself is the same private vehicle and bilingual driver. Late arrivals and early-morning sailings are both covered; just note the time when you book.
Daytime pickups between 7:00 AM and 9:00 PM carry no surcharge. Outside those hours, a small premium applies per trip:
A more coordinated, premium service — flat fare, named driver, cruise-terminal pickup — at a significantly lower total cost than Uber Black or Lyft Lux.
| Feature | Us | Uber | Lyft |
|---|---|---|---|
| Pricing | Flat rate locked at booking | Surges 1.5×–4× at peak | Surges 1.5×–4× at peak |
| Vehicle | Black SUV reserved for your group | Driver’s own car | Driver’s own car |
| Cruise terminal meet-and-greet | Driver waits at the terminal with your name | Curbside only after you book | Curbside only after you book |
| Ship arrival tracking | Yes — free re-timing if your ship docks late | No — you re-book if delayed | No — you re-book if delayed |
One booking, one coordinated pickup, significantly lower cost than an Uber Black or Lyft Lux surge.
Uber, Uber Black, Lyft, and Lyft Lux are trademarks of their respective owners. We are not affiliated with, sponsored by, or endorsed by them. Comparison reflects publicly available pricing as of 2026.
Lock in your private ride before you sail. Send your ship name, cruise terminal, arrival date, group size, and whether you need a round trip, and you will get written confirmation back. The earlier you book, the better your pickup window on a busy disembarkation morning — and the deposit holds the vehicle until you step off the ship.
Email: [email protected] | Phone/WhatsApp: +1 (786) 682-8748Updated on
We recommend booking at least 24 hours in advance. For holidays and busier weekends, please book ahead to ensure better availability.
Yes, we accept bookings from anywhere in the world. We accept international payments and keep travelers updated via WhatsApp and email.
No. We only work with reservations made in advance. We recommend booking at least four hours ahead; same-day service is subject to availability and is not guaranteed.
Yes. To confirm your reservation, we ask for a 50% down payment on bookings under $199 USD and 30% on bookings of $200 USD or more.
No. To reserve and secure the vehicle, you need to send a 50% deposit through our payment link or via Zelle. The remaining balance can be paid in cash when the driver arrives.
No. In addition to the airport, we also serve hotels, ports, train stations, restaurants, and private addresses.
We work with XL SUVs for smaller groups, vans for 12 and 14 passengers, and full-size buses with capacity for 40 to 54 people — ideal for large events.
Yes. We serve weddings, corporate conferences, VIP events, and other special occasions. Contact us for a custom quote.
Some vehicles in our fleet are equipped with Wi-Fi and USB ports. Let us know in advance if this is essential, and we’ll book a vehicle that meets your needs.
No. We only work with private transfers. The vehicle is reserved exclusively for you and your party, with no shared seating.
No problem. We track your flight in real time and adjust the pickup time when needed, at no extra charge.
Send us the updated information as soon as possible, and we’ll adjust your booking while monitoring the new flight status.
We primarily work with curbside pickup. Just send a message with your exit gate and the driver will arrive in a few minutes — usually faster than the traditional sign-holding service.
If you prefer the driver to wait inside the terminal with a sign bearing your name, we can also arrange that service for $20
The day before your trip, we’ll send you a message with the driver’s name, vehicle model, and license plate, along with detailed instructions for curbside pickup.
Don’t worry. We’ll send you a message as soon as your flight lands. If we don’t receive a quick reply, the driver will automatically head to the international arrivals hall. Wait there and we’ll find you; we never leave a passenger behind.
For domestic flights, we offer up to 60 minutes of wait time after arrival.
For international flights, the courtesy time is up to 120 minutes.
For hotel pickups, there’s a 15-minute grace period.
For port pickups, we wait up to 60 minutes past the agreed time.
This rarely happens, since we already include two free hours of wait time. If you’re still inside the airport after that, the ride may be considered a no-show. You can also request additional wait time, at a cost of US$ 30 per extra 30-minute block, paid in cash directly to the driver.
Yes. Our drivers help load and unload your bags.
The standard allowance includes one large suitcase and one carry-on per person.
Traveling with larger or additional items — extra suitcases, musical instruments, mobility equipment, or strollers? Contact us in advance so we can arrange the necessary space. An additional fee may apply.
Yes. Small pets are accepted, as long as they stay in a secure carrier. Please let us know in advance.
Yes. We include one free child car seat for children under five. If you need an extra seat, request it in advance; the cost is US$ 15.
We ask that you don’t eat during the trip. Only water in sealed bottles is allowed on board.
Unscheduled stops aren’t included in the base rate. However, if a short, nearby stop is arranged in advance, we can try to accommodate it. A small fee may apply based on the additional time.
Yes. Give us at least 24 hours’ notice and, depending on availability, we’ll adjust your pickup time.
No. The quoted price is the final price — no hidden fees. Driver gratuity is optional and at your discretion; it’s always welcome.
Recomendo muito. já agendei a próxima viagem com eles
Excelente serviço: resolvi tudo em uma mensagem só, cabine confortável, tudo limpinho, ótima opção com as crianças!
Well organized: becoming my default for PortMiami pickups, leather seats clean and the AC worked great, a hand with the bags made a long day easier!
Booked the night before, picked up on time, done. No notes.
Una maravilla. pensado para padres y para los chicos, lo mejor el baúl entró cuatro maletas grandes más las de mano. (llevábamos 4 maletas grandes)