Private transfers run to or from Port of Miami and EAST Miami Hotel in Brickell, a roughly 10 to 30 minute ride in a black SUV or climate-controlled van with a bilingual driver. The flat rate from $80 per vehicle stays locked at booking — no surge, no per-person math. Daytime pickups run 7:00 AM to 9:00 PM with no extra charge.
The fare is per vehicle, set at booking, and covers the whole group exiting the cruise terminal together.
A pre-booked private vehicle is the simplest way to reach EAST Miami Hotel straight off the ship. You reserve one of three tiers — a black SUV for up to 5 passengers, a van for 6 to 9, or a van for 10 to 14 — and the whole party rides together with no transfers and no waiting for strangers to fill seats. There is plenty of room for cruise luggage, so suitcases and carry-ons load directly into the same vehicle. The driver carries you door to door and drops you at the hotel entrance on Brickell Plaza. Booking is direct over WhatsApp: send your ship name, arrival date, party size, and pickup direction, and your fare is confirmed before the trip. That single message locks everything in, so disembarkation day is just a short ride into Brickell rather than a hunt for a car.
The vehicle is reserved for your party alone — never shared, never re-routed to pick up anyone else. The fare is flat and fixed the moment you book, so peak demand and traffic never change the price you agreed to. A bilingual driver (English plus Spanish or Portuguese) handles the arrival, which makes a tired post-cruise morning far smoother for first-time visitors. You reach us directly over WhatsApp, so there is a real person coordinating your pickup rather than an app queue. For cruise passengers stepping off with family and luggage on a tight schedule, that combination — one private car, one set price, one contact — removes the guesswork from the most stressful part of the day.
The driver greets you in English and switches to Spanish or Portuguese if that is easier for your group. That matters most in the first ten minutes off the ship, when you are confirming the hotel, sorting luggage, and getting children settled — clear communication keeps the whole handoff calm and quick.
The ride from PortMiami to EAST Miami Hotel runs about 10 to 30 minutes door to door. Brickell sits just across the bridge and a short way south of the port, so off-peak the trip lands at the low end of that window. The drive crosses out of the port, joins Biscayne Boulevard through downtown, and follows Brickell Avenue down to Brickell Plaza. Because the distance varies slightly with the exact terminal and the lane your ship uses, the realistic planning figure is the 10-to-30-minute range rather than a single fixed number.
Disembarkation mornings push the ride toward the upper end of the range. When several ships clear at once, the port roads and downtown approaches back up, and a normally quick hop can stretch closer to 30 minutes. Building a small buffer into your morning keeps the arrival relaxed even on a heavy debark day.
EAST Miami Hotel is a modern high-rise hotel built into Brickell City Centre, Miami’s downtown shopping, dining, and finance district. The property is best known for its rooftop pool deck and Sugar bar, with sweeping views over the bay and skyline. Stepping out the door, you are inside an open-air mall of boutiques, restaurants, and cafés, with the Metromover line connecting the wider downtown for free. The neighborhood is walkable, busy at night, and minutes from the waterfront — a convenient base whether you are arriving early for a cruise or unwinding after one. For room types, dining, and amenities, see this EAST Miami Hotel guide.
Brickell suits cruise passengers who want a central, walkable stay close to the port. Restaurants and shops cluster within a few blocks, the Metromover offers free short hops around downtown, and the bayfront is nearby. Its location near the port keeps the transfer short on both your arrival and your departure days.
Three private tiers cover groups of every size, and the whole vehicle is yours alone:
The booked fare is all-in for the road itself. Tolls, SunPass charges, and fuel are already built into the rate, so nothing is added on the way to Brickell. Onboard WiFi runs through a mobile hotspot during the ride. Small pets travel with you when arranged in advance over WhatsApp and carried in a pet carrier. The first child seat for a child under 5 is provided free; each additional child seat carries an extra fee confirmed when you book.
Beyond the daytime fare, only two add-ons can appear: a late-night surcharge for pickups outside 7:00 AM to 9:00 PM, and a fee for any second or third child seat. Both are confirmed before you ride, so the total is always clear up front with nothing revealed at drop-off.
Payment is straightforward and split across booking and trip day. You pay through Venmo, Zelle, or a secure link sent over WhatsApp or the website. A 50% deposit holds your reservation, and the remaining 50% goes to the driver on the day of the trip.
A round trip is simply double the one-way fare — there is no separate booking and no hidden markup for the return leg. Reserve both directions at once and your inbound arrival from the port and your outbound ride back are coordinated under a single confirmation.
Half of the total is paid as a deposit when you reserve, securing your vehicle and pickup window. You settle the other half directly with the driver on trip day, using the same easy methods. This split keeps the booking simple and the balance owed transparent.
Daytime pickups between 7:00 AM and 9:00 PM carry no extra charge. Trips that fall outside those hours add a small surcharge by vehicle type.
Your pickup re-times automatically and at no extra cost. We monitor ship arrival and debarkation timing, so a late dock simply shifts your driver’s start — there is no need to re-book or pay again. Send your ship name when you reserve and the schedule adjusts to your real terminal exit.
Your driver waits curb-side right outside your cruise terminal and meets the group as you exit. Request a name sign in advance over WhatsApp and it will be ready at the curb, making the handoff easy to spot in a crowded debark hall. From there it is straight into the vehicle and on to Brickell.
Yes — the transfer runs in both directions. We pick you up at EAST Miami Hotel and deliver you to your cruise terminal in time to board, with the same private vehicle and flat fare. Share your sailing time when booking and your departure pickup is scheduled to land you at the port with a comfortable margin.
The rate is per vehicle, not per person — your whole party rides for the one flat price shown above. A couple and a family of five in the same SUV pay the identical fare, which makes a private transfer especially good value for groups traveling together off the ship.
A more coordinated, premium service — flat fare, named driver, cruise-terminal pickup — at a significantly lower total cost than Uber Black or Lyft Lux.
| Feature | Us | Uber | Lyft |
|---|---|---|---|
| Pricing | Flat rate locked at booking | Surges 1.5×–4× at peak | Surges 1.5×–4× at peak |
| Vehicle | Black SUV reserved for your group | Driver’s own car | Driver’s own car |
| Cruise terminal meet-and-greet | Driver waits at the terminal with your name | Curbside only after you book | Curbside only after you book |
| Ship arrival tracking | Yes — free re-timing if your ship docks late | No — you re-book if delayed | No — you re-book if delayed |
One booking, one coordinated pickup, significantly lower cost than an Uber Black or Lyft Lux surge.
Uber, Uber Black, Lyft, and Lyft Lux are trademarks of their respective owners. We are not affiliated with, sponsored by, or endorsed by them. Comparison reflects publicly available pricing as of 2026.
Reserve your private ride to or from Port of Miami and EAST Miami Hotel in one message. Send your ship name, date, party size, and direction, and we confirm the vehicle, the flat fare, and the pickup window before you sail.
Email: [email protected] | Phone/WhatsApp: +1 (786) 682-8748Updated on
We recommend booking at least 24 hours in advance. For holidays and busier weekends, please book ahead to ensure better availability.
Yes, we accept bookings from anywhere in the world. We accept international payments and keep travelers updated via WhatsApp and email.
No. We only work with reservations made in advance. We recommend booking at least four hours ahead; same-day service is subject to availability and is not guaranteed.
Yes. To confirm your reservation, we ask for a 50% down payment on bookings under $199 USD and 30% on bookings of $200 USD or more.
No. To reserve and secure the vehicle, you need to send a 50% deposit through our payment link or via Zelle. The remaining balance can be paid in cash when the driver arrives.
No. In addition to the airport, we also serve hotels, ports, train stations, restaurants, and private addresses.
We work with XL SUVs for smaller groups, vans for 12 and 14 passengers, and full-size buses with capacity for 40 to 54 people — ideal for large events.
Yes. We serve weddings, corporate conferences, VIP events, and other special occasions. Contact us for a custom quote.
Some vehicles in our fleet are equipped with Wi-Fi and USB ports. Let us know in advance if this is essential, and we’ll book a vehicle that meets your needs.
No. We only work with private transfers. The vehicle is reserved exclusively for you and your party, with no shared seating.
No problem. We track your flight in real time and adjust the pickup time when needed, at no extra charge.
Send us the updated information as soon as possible, and we’ll adjust your booking while monitoring the new flight status.
We primarily work with curbside pickup. Just send a message with your exit gate and the driver will arrive in a few minutes — usually faster than the traditional sign-holding service.
If you prefer the driver to wait inside the terminal with a sign bearing your name, we can also arrange that service for $20
The day before your trip, we’ll send you a message with the driver’s name, vehicle model, and license plate, along with detailed instructions for curbside pickup.
Don’t worry. We’ll send you a message as soon as your flight lands. If we don’t receive a quick reply, the driver will automatically head to the international arrivals hall. Wait there and we’ll find you; we never leave a passenger behind.
For domestic flights, we offer up to 60 minutes of wait time after arrival.
For international flights, the courtesy time is up to 120 minutes.
For hotel pickups, there’s a 15-minute grace period.
For port pickups, we wait up to 60 minutes past the agreed time.
This rarely happens, since we already include two free hours of wait time. If you’re still inside the airport after that, the ride may be considered a no-show. You can also request additional wait time, at a cost of US$ 30 per extra 30-minute block, paid in cash directly to the driver.
Yes. Our drivers help load and unload your bags.
The standard allowance includes one large suitcase and one carry-on per person.
Traveling with larger or additional items — extra suitcases, musical instruments, mobility equipment, or strollers? Contact us in advance so we can arrange the necessary space. An additional fee may apply.
Yes. Small pets are accepted, as long as they stay in a secure carrier. Please let us know in advance.
Yes. We include one free child car seat for children under five. If you need an extra seat, request it in advance; the cost is US$ 15.
We ask that you don’t eat during the trip. Only water in sealed bottles is allowed on board.
Unscheduled stops aren’t included in the base rate. However, if a short, nearby stop is arranged in advance, we can try to accommodate it. A small fee may apply based on the additional time.
Yes. Give us at least 24 hours’ notice and, depending on availability, we’ll adjust your pickup time.
No. The quoted price is the final price — no hidden fees. Driver gratuity is optional and at your discretion; it’s always welcome.
Festejábamos un aniversario, lo elegiría antes que el shuttle del hotel.
Cumplieron al 100%, se portó como un caballero.
Vale la pena. Servicio sólido. Conductor amable. Sin estrés.
Última etapa de um dia longo sem complicação. Recomendação fácil!
Hice la reserva desde el lobby del hotel, viajando con los chicos, autopista tranquila, sin frenazos. el aire acondicionado estaba al punto justo tras un día largo. Lo guardamos para la próxima